Shopify Support & Maintenance Services

Ensure maximum performance of your Shopify store and smooth user experience at all times with our Shopify support and maintenance services. We monitor, fix, and update your store while you take your time to deal with other aspects of your business.

Explore Octal Digital’s Shopify Support and Maintenance Services

Explore how our Shopify support and maintenance services help you elevate your business performance by preventing potential problems and ensuring 24/7 security and stability of your online store.

01 Adding New Functionality

02 Store Improvements

03 Plugin & Theme Updates

04 Speed & Performance Optimization

05 Bug fixes & Troubleshooting

06 Third-party App Integration Support

07 Code Audit

08 Store Backup & Recovery

09 SEO Maintenance

10 24/7 Support

01 Adding New Functionality

Our Shopify support and maintenance team regularly follows new trends on the market and updates your store with the latest functionalities to improve user experience.

02 Store Improvements

We take care of your store performance by suggesting and implementing improvements such as a new design, a simplified checkout process, and seamless navigation, ensuring a great user experience.

03 Plugin & Theme Updates

It is important to stay up to date with the latest releases, so we plan and implement plugin and theme updates to the latest version, so that everything runs smoothly on your store.

04 Speed & Performance Optimization

We monitor your website to spot declines in performance, identify the issue, and resolve it before it affects your sales.

05 Bug fixes & Troubleshooting

Experiencing some bugs and glitches? Our Shopify support and maintenance services include regular troubleshooting, bug and glitch fixes, and modifications to increase performance.

06 Third-party App Integration Support

We make sure third-party apps are seamlessly integrated into your store and workflow to enhance productivity and operational efficiency.

07 Code Audit

Ensure your code is clean and runs without any glitches with our Shopify code audit services. We inspect, review, and apply changes to your code to make sure there are no issues and your store is running perfectly.

08 Store Backup & Recovery

Keep your data protected at all times with our regular data backup. Having all your data backed up, you are sure that in case of any data loss, you can quickly and securely recover it.

09 SEO Maintenance

Our team of Shopify experts keeps track of your SEO settings and makes sure everything is up-to-date with the latest industry standards and with the latest Shopify updates

10 24/7 Support

Our support team is available 24/7 to accommodate any request you might have, troubleshoot and resolve any minor issues, or apply small emergency updates to ensure the sleek performance of your store.

Get Professional Shopify Maintenance & Support Services

Why You Should Get Shopify Support and Maintenance for Your Website

Our Shopify support and maintenance services are not just fixing issues when they arise – it’s about working on preventing them in the first place and keeping your Shopify store optimized for top performance at every moment.

Improved Store Performance

By keeping your Shopify store regularly updated and maintained, you also ensure that your customers get a top-notch shopping experience at any moment.

Enhanced Security

We monitor your Shopify store for early detection and resolution of any issues, thus keeping your website safe and secure from any potential cyber threats, malware, and data breaches.

Minimized Downtime

Time is money, so we make sure that with our support and maintenance services, you never experience downtime, since we perform all our processes in the back, ensuring an uninterrupted user experience.

Feature Updates

With regular theme and feature updates, you prevent potential technical issues, glitches, errors, and bugs, and ensure your store is running smoothly.

Focus on Growth

We take over support and maintenance so you can focus on scaling your business, driving increased sales, and revenue growth.

Reliable Shopify Store Maintenance Services - Octal Digital’s Story of Success

As a trusted Shopify partners, we’re building stable and visually appealing Shopify stores, and our Shopify support and maintenance services keep them running smoothly for perfectly optimized performance. From small fixes to large updates, our team of professional Shopify developers for more than 12 years is dedicated to making your website always the top performer.

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View All Portfolio

Shopify Stores Developed

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Shopify Experts

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Shopify Migrations

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Years of Experience

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Why Choose Octal Digital as Your Drupal Maintenance Services Provider?

01 Proven Shopify Expertise

With hundreds of successfully developed Shopify and Shopify Plus projects for both startups and large enterprises, with ongoing support and maintenance services, our portfolio showcases the best of our expertise.

02

Top-Notch Experts

As a recognized and certified Shopify Partner, our developers are certified as an ISTQB Platinum Partner, which is the highest level of testing ability one development agency can achieve.

03 Comprehensive Service

Octal Digital is one of the rare Shopify store development agencies that offer end-to-end service, meaning we can accommodate all your requests, with development, maintenance, and extensions all in one place.

04 Strong Market Understanding

With more than 12 years of experience and hundreds of completed projects, our team of professionals has a strong understanding of different markets, business models, and competition levels.

05 Customer-first Approach

During the process of Shopify store development and maintenance, we see through customers’ eyes to ensure full alignment with their demands and your offer.

06 Dedicated Support

Our 24/7 support is available for any minor issues, bug fixes, or small updates that need immediate attention, to ensure your store is up and running smoothly at all times.

Discover Trusted Shopify Support Partner

Octal Digital’s Approach to Shopify Maintenance and Support

Learn how we go from initial contact to full-time ongoing support and maintenance for your Shopify store in just a few simple steps.

01

Discovery & Proposal

We start the process with a kick-off meeting where we get to know you, your business, your current online store platform, and your setting. We proceed by identifying your needs, specific requirements, and adjustments that have to be made. We take all that information and craft a roadmap for the successful support and maintenance of your Shopify store.

Before we move on, based on your store’s complexity and unique requirements, we will create an official proposal. You can expect open communication, transparency about the price package and what’s included, and you can rest assured there will be no alterations to the original budget once we start the process.

02

NDA, Contract & Onboarding

We understand the value of the information you are letting us manage, so before we start the support and maintenance process, we make sure to sign an NDA and a contract, so you can be sure all your business data is in good hands.

After we have completed all the paperwork, we proceed to onboarding, where your dedicated account manager at Octal Digital introduces you to the team who will be working on your Shopify store, methods of communication, and all the details of how the support and maintenance process is going to work.

03

Design & Updates

Our front-end developers carefully inspect the design of all the elements visible to the customer, making their experience the primary concern. They suggest, plan, develop, and implement changes and enhancements to the UI, making sure the UX is elevated to a new level.

In the backend, our team of developers takes a look at the theme and plugin versions, applies updates to the latest ones, checks compatibility of all elements, and plans, develops, and implements new features and functionalities.

04

Ongoing Support

We stay available even after the store is officially live, for support and maintenance services. Our maintenance team regularly monitors your store’s parameters for early detection of declines in performance, to spot and resolve bugs and issues before they cause further damage. We also plan and implement regular updates to make sure all your Shopify components are always updated to the latest version.

Our support team is available 24/7 for any emergent issues that might arise, small bug and glitch fixes, and small updates that require immediate attention.

05

Deployment & Launch

With the discovery phase, our IT Consulting Company in Houston sets your project’s foundation where key stakeholders, such as clients, project managers our Houston app dev teams, come together to define the project’s goals, objectives, scope, and requirements.

06

Maintenance & Support

REAL USERS, REAL TRANSFORMATION

Elevate Your Business with Octal Digital - Trustable Shopify Store Support and Maintenance Agency

Join more than 100 satisfied clients and learn how our unique, detail-oriented approach has helped them stay competitive with their Shopify stores. Check how we have helped our clients from different industries to identify and solve issues and improve overall performance.

Octa digital transformed our app vision into reality seamlessly. Their expertise and professionalism exceeded our expectations.

Cameron Williamson

President of Sales

Octa digital transformed our app vision into reality seamlessly. Their expertise and professionalism exceeded our expectations.

Cameron Williamson

President of Sales

Octa digital transformed our app vision into reality seamlessly. Their expertise and professionalism exceeded our expectations.

Cameron Williamson

President of Sales

Let the Experience Speak for Itself

Read about what our clients have to say about working with our Shopify store support services company

Partner with Licensed Shopify Support & Maintenance Providers

Scalable Solutions Crafted for Versatile Industries

We at Octal Digital provide Shopify support and maintenance services for various industries, making the migration process a piece of cake for both the client and the users.

eCommerce

We make sure your eCommerce business stays top of the game with regular updates and upgrades to unique features and AI integrations.

Fashion

Upgrade your Shopify fashion store with virtual try-ons, size guides, visual storytelling, and personal interaction.

Jewerly

Elevate user experience with advanced features such as product zoom, try-ons, and gemstone certifications that are always up-to-date with our maintenance services.

Food & Beverage

Position your food & beverage brand above your competition by upgrading to unique features such as subscription boxes, multi-location fulfillment, and simplified orders.

Home & Furniture

Transform your home and furniture store with features such as 3D visualisation, smart categorization, and room preview tools.

Health & Beauty

Enhance your customer experience with features such as loyalty programs, subscription models, and ingredient-focused product pages.

Real Estate

Power your real estate business with Shopify, with advanced features such as listing and database management, custom property filters, map integration, and many more.

Logistics

Ensure efficient order tracking, smooth checkout, and secure transactions with our Shopify support and maintenance services.

Healthcare

Online appointments, prescription refills, and personalized patient portals create a unique experience for your users.

Sports & Lifestyle

Promote an active lifestyle and increase engagement with a mobile-friendly design, bundle offers, and a multi-channel selling store that runs smoothly.

Frequently Asked Questions

What is included in your Shopify maintenance services?

We take care of Shopify core, theme, and plugins regular updates, we back up all the data to prevent data loss and ensure smooth recovery if needed, we monitor the store’s activities and look for any suspicious threats, we look closely at loading and recovery speeds, we plan and execute regular performance optimization updates, and provide 24/7 technical support.

Why do I need maintenance for my Shopify store

Technology and the Shopify platform are constantly changing and evolving, so it is essential to stay up to date with those changes and to implement them correctly and on time to avoid missed opportunities. With regular Shopify maintenance services, you are protected from data loss and security risks.

How much does it cost to have an ongoing Shopify support service?

There is no fixed price – the cost is determined after the initial meeting, where we get a glance at the features and complexity of the store in question. After this initial brief, you will get a price estimate.

Will my website have downtime during regular maintenance?

No, our Shopify maintenance and service support is designed not to disrupt regular activities, meaning there will always be zero downtime.

Why should I outsource the maintenance of my Shopify store?

Maintaining a Shopify store on your own can be very time-consuming and distracting from things in your business that require attention, especially if you are not a developer. Our team takes over the support and maintenance and allows you to focus on your core business activities, while we make sure the website is secure, optimized, and up-to-date.

Can you integrate my Shopify store with third-party tools?

Yes, we can integrate various third-party solutions with your Shopify store. We seamlessly integrate third-party apps with your workflow, keeping your streamlines, and boosting your overall performance.

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Innovate and Scale Your Business with our Shopify Maintenance Services - From Idea to Realization

We are recognized as the leading Shopify store development agency, with years of experience and numerous successfully completed projects and delivered apps. We help small businesses and enterprises to start, accelerate, scale, and skyrocket their business.

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Shopify Support & Maintenance Services

Explore Octal Digital’s Shopify Support and Maintenance Services

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